Privacy Policy

Version 02 – Date: July 11, 2024

This privacy policy (hereinafter referred to as the « Statement ») applies to the processing of data related to the use of the ERBC website: www.erbc-group.com (hereinafter referred to as « the Website »).

The European Research Center in Biology (hereinafter referred to as ERBC) takes your privacy very seriously. We aim to be as transparent and honest as possible about how we use the personal data we collect. We respect the privacy of our visitors and customers (including those from former CERB, RTC, Voxcan, Oncofactory, and Novaxia, which are now part of ERBC) to build a lasting relationship based on trust.

To this end, we provide this Privacy Notice to help you understand how we are committed to protecting your personal data. This notice explains how we process your data, informs you about your privacy rights, and describes how the law protects you.

As the Data Controller, ERBC is committed to complying with:

The General Data Protection Regulation (GDPR) No. EU 2016/679

French Data Protection Law No. 78-17 of January 6, 1978, as amended by Law No. 2018-493 of June 20, 2018, on the protection of personal data

All applicable EU data protection laws and regulations

These are collectively referred to as « Data Protection Laws. » All provisions related to data protection must be interpreted in light of the GDPR.

With this Privacy Notice, ERBC aims to ensure that you understand what personal data we collect about you, how your personal data is used, and how it is secured.

Our Privacy Commitments

We respect your privacy and choices.

We will send you marketing communications unless you request to be removed from our database. If you do, we commit to processing your request as quickly as possible.

We will not process your personal data in any way that we have not informed you about.

We will never sell your personal data.

We are committed to keeping your personal data secure.

We aim to be transparent about how we collect and use your information.

We respect your rights and will always strive to fulfill your requests to the extent possible, in accordance with our legal and operational responsibilities.

When we collect your personal data (e.g., at conferences, webinars, via contact forms on our website, when placing an order with us, subscribing to marketing communications, or purchasing contact lists from third-party providers), we and our partners will use it in accordance with this Privacy Policy.

We make every effort to ensure that third parties we work with also keep your personal data secure.

Please note that not all information in this Privacy Policy may apply to you. Below, you will find an overview of the different situations in which we may interact with your data. Please read this information carefully.

If you have any questions regarding our Privacy Policy, please contact our Data Protection Officer at:
📧 gdpr.request@erbc-group.com

What is Personal Data?

« Data » refers to any information relating to an identified or identifiable natural person.

« Personal Data » refers to any information that could identify you directly (e.g., your name) or indirectly (e.g., through pseudonymized data such as a unique number).

Personal data includes details such as:

First name / Last name

Phone number

Email address

Company name

Address

Job title / Function

Professional domain

Interests and work-related information

IP address of your connected devices

What Information Do We Collect?

We only collect business and professional information for use in our direct marketing activities, such as email campaigns, newsletters, and calls to promote ERBC’s products and services.

Additionally, we use this information internally to improve the customer experience, website functionality, marketing efforts, sales strategies, and social media engagement.

The sections below explain the context in which your personal data is collected and how we process it.

Online Browsing

When you visit our website, your personal data is automatically collected via cookies.

For more details, please refer to the Cookies Section of this policy.

We may collect the following website usage data:

Your referral source (where you came from)

Pages you visit (titles and URLs)

Duration of your visit (date and time)

Your IP address

Device information: regional and language settings, operating system (Windows, macOS, Linux, iOS, Android, etc.), Java and JavaScript compatibility

Unique visitor ID and expiration date

Social Media Interactions

We collect personal data when you submit content on our social media platforms. Additionally, we analyze social media engagement on LinkedIn for metrics such as:

Visitor statistics

Impressions

Mentions

Likes

Followers

Contact Forms / Inquiries

When you submit inquiries through the contact forms on our website, we collect:

First and last name

Email address

Company/Institution name

Other information you provide regarding your request

Webinars

When registering for an ERBC live or recorded webinar, we collect:

Full name

Email address

Country, city, organization, job title

Industry sector and webinar-related questions

Additionally, we track webinar performance, including:

Number of participants

Duration of participation

Number of views

Questions submitted

Your consent is required to register for webinars.

How Do We Protect Your Information?

We are committed to keeping your data safe and secure.

To achieve this, we have implemented technical and organizational security measures to protect your personal data from unauthorized access, in compliance with GDPR.

How Long Do We Retain Your Data?

As a contact in our database: Your personal data will be stored as long as your newsletter or email service subscription is active. You can unsubscribe at any time by sending an email to gdpr.request@erbc-group.com with “I wish to be removed from your contact database” in the subject line.

As an ERBC client: Your personal data will be stored as long as necessary to provide you with the requested products and/or services.

Your Rights

Under GDPR, you have the right to:

✔ Access & Request Information – Request details about the personal data we hold and how we use it.
✔ Request Correction – Correct any inaccurate or incomplete personal data.
✔ Request Deletion (« Right to be Forgotten ») – Request data deletion under certain circumstances.
✔ Restrict Processing – Request that data processing be restricted under specific GDPR conditions.
✔ Object to Processing – Object to data processing for marketing purposes.
✔ Request Data Portability – Transfer your personal data to another provider.
✔ Withdraw Consent – Withdraw consent at any time for data processing based on consent.